Shipping & Delivery

At Wigsuly, we work hard to get your order to you as quickly and safely as possible. Here's everything you need to know about our shipping process.

Where We Ship

We currently ship to all 50 states within the United States, including Alaska and Hawaii.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Estimated Delivery Times

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day (order must be placed before 12:00 PM CST)

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange re-shipment. Additional shipping fees may apply. Please ensure your shipping address is correct before placing your order.

Lost or Stolen Packages

Wigsuly is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking shows your package was delivered but you have not received it, please check with neighbors or your local post office first, then contact us and we will do our best to assist you.